Frequently Asked Questions
Everything you need to know about your STIGA sports gear.
How long does shipping take for table tennis tables?
Due to their size, tables are shipped via freight and typically arrive within 7-10 business days. You will receive a tracking number and a call from the carrier to schedule a delivery window.
What is the return policy for rackets and blades?
We offer a 30-day return policy for unused items in their original packaging. Please note that custom-assembled rackets (where rubber is glued to a blade) cannot be returned unless there is a manufacturing defect.
How do I choose the right table tennis rubber?
Selection depends on your playing style. Thicker sponges provide more speed for offensive players, while thinner sponges offer better control for defensive play. Check our 'Rubber Guide' on each product page for specific ratings.
Do you offer international shipping?
Yes, STIGA ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and order weight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Affirm for larger equipment purchases.
How can I track my order status?
Once your order is processed, you will receive an email with a tracking link. You can also log into your STIGA account to view real-time updates on your shipment's progress.